Terms
Clear terms for private translated calls.
These terms apply when you create a NomiTalk account, buy minutes or a subscription, start a call, or join as an invited guest. Please read them together with the Privacy Policy.
The essentials
- NomiTalk uses automated speech recognition, machine translation, and generated speech. Results can be delayed or wrong.
- Do not use NomiTalk for emergencies or as a substitute for medical, legal, financial, or other professional interpretation.
- The room owner controls the invite and pays for translated call time; a guest may join without an account.
- You may enrol only your own voice, or a voice you are lawfully authorised to use.
1. Agreement and operator
By using NomiTalk, you agree to these terms. If you use it for an organisation, you confirm you have authority to accept them for that organisation. The operator’s final legal entity name, address, company information, governing-law clause, and jurisdiction must be confirmed before final legal sign-off. Questions can be sent to updates@nomitalk.com.
2. Accounts
Provide accurate details, keep your password and verification methods secure, and tell us promptly about unauthorised use. You are responsible for activity carried out through your account unless applicable law says otherwise. The final minimum-age and parental-consent rule requires owner/legal confirmation.
3. Guests and private rooms
A room owner can share a private invite with one guest. The guest does not need an account. Do not post invite links publicly, reuse a link against the owner’s wishes, or try to join as a third participant. The owner controls owner-only room actions and can end the call for both people.
4. What the service does
NomiTalk provides one-to-one browser video calling, live captions, automated translation, and—where available to the account—translated speech using a premade or saved voice. Features depend on supported browsers, permissions, network quality, sufficient minutes or entitlement, service capacity, and third-party providers. We may improve, replace, limit, or retire features where reasonably necessary, while respecting paid rights and applicable consumer law.
5. Translation and generated-voice limits
Speech recognition, translation, captions, and generated audio are automated and may omit, delay, alter, or misunderstand words, names, tone, or context. Always check important information by another method. NomiTalk is not an emergency service and must not be relied on for urgent safety communication or as a qualified interpreter for medical, legal, financial, immigration, or other high-stakes matters.
6. Saved Voice and consent
Saved Voice is optional. You may record or upload only your own voice, or a voice for which you have clear, lawful permission covering creation and use of a synthetic voice. Do not impersonate someone, mislead another person about who is speaking, bypass consent, or use generated voice for fraud, harassment, political deception, or harm. You can delete your profile in Settings. Provider-side deletion may take longer if a provider is unavailable, as explained in the Privacy Policy.
7. Free trial and prepaid minutes
A newly verified eligible account currently receives 10 trial minutes. Top-ups currently offer 30 minutes for $5.99, 60 minutes for $9.99, and 180 minutes for $27.99. The room owner’s available entitlement or prepaid balance funds translated call use; guests join free. Displayed minutes are product units based on the current billing model and live use may vary with enabled features.
8. NomiTalk Subscriber
The current public offer is $30 per month and includes Saved Voice access plus 10% bonus minutes when buying eligible top-ups. The subscription renews automatically until cancelled. Prepaid minutes may still be needed beyond any included entitlement. Any taxes and the checkout currency shown by Stripe form part of the final purchase total.
9. Payment, cancellation, and refunds
Stripe processes payments. You authorise the displayed one-off or recurring charges and must keep a valid payment method. You may cancel a recurring subscription using any account or Stripe management route made available, or by contacting support; cancellation normally stops the next renewal while access continues to the current paid period. Top-ups and subscription charges already supplied, credited, or used are not automatically refundable. Contact support if something went wrong. Refund and cancellation rights remain subject to mandatory consumer law, including any statutory cooling-off or service-supply rules that apply. The operator must confirm the final refund, cancellation, VAT, and tax wording with a solicitor or accountant.
10. Acceptable use
Do not use NomiTalk unlawfully; threaten, exploit, harass, discriminate against, or deceive anyone; share intimate or confidential material without authority; infringe intellectual-property or privacy rights; probe or bypass security, billing, rate limits, provider admission, or room ownership; introduce malware; automate abusive traffic; resell the service without permission; or use calls, invites, captions, chat, or voices for spam, fraud, surveillance, or impersonation.
11. Your content and NomiTalk rights
You keep rights in content you lawfully provide. You grant NomiTalk a limited licence to process that content only as needed to operate, secure, support, and improve the requested service and meet legal obligations. You remain responsible for having the rights and permissions needed for call content, chat, feedback, profile images, and voice samples. NomiTalk’s software, branding, site design, and service materials remain owned by NomiTalk or its licensors; these terms do not transfer those rights.
12. Availability and third parties
We aim to provide a reliable service but do not promise uninterrupted availability, a particular latency, or error-free output. Calls may be limited by maintenance, demand, capacity controls, browsers, devices, internet connections, Deepgram, Microsoft Azure, ElevenLabs, Stripe, email or SMS providers, or other infrastructure. We may temporarily restrict a feature to protect users, the service, or provider capacity.
13. Suspension and closure
We may suspend or close access where reasonably necessary for security, suspected fraud, non-payment, material breach, provider requirements, legal obligations, or harm to another person or the service. Where practical and lawful, we will give notice and a chance to resolve the issue. You may stop using NomiTalk and ask to close your account. The inactive-account process may also delete long-unused accounts after warning, as described in the Privacy Policy.
14. Responsibility and legal rights
NomiTalk is supplied with reasonable care and skill subject to the limitations of automated translation and third-party networks. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence, or removes mandatory consumer rights. Subject to that, NomiTalk is not responsible for losses that were not reasonably foreseeable, for business losses suffered by a consumer, or for problems caused by your device, network, misuse, or an unauthorised invite recipient. Any financial cap and governing-law wording require final owner/solicitor confirmation and should not be added by implication.
15. Privacy, changes, and contact
The Privacy Policy explains how personal information is handled. We may update these terms as the product, law, or providers change. Material changes will be dated and, where appropriate, notified by email or in the product. Continuing to use NomiTalk after an update takes effect means the updated terms apply, subject to any consent or notice required by law. Contact updates@nomitalk.com with questions or complaints.